DSI® Introduces Managed Services Suite
Solutions for IT Departments Needing to Do More With Less
Overland Park, Kansas (February 18, 2010) — IT departments, of all sizes are under pressure to deliver continuously available, optimally performing systems that require significant and varied technical expertise. Moreover, they need to provide this increased support while maintaining or lowering operational costs. To help solve these problems, Data Systems International® (DSI) announces its new suite of 24/7/365 Managed Services.
DSI Managed Services include:
- Managed dcLINK® Administration — Monitoring, management, and maintenance of dcLINK software, users, servers and databases including transaction/API performance reporting.
- Managed JD Edwards CNC Administration — Services for users of Oracle's JD Edwards OneWorld and EnterpriseOne software including package builds and deployments; ASU, ESU, and tools release administration; object change management; server monitoring; user and security maintenance; and performance tuning.
- Managed Wireless Networking and Hardware Support — Several offerings for configuration and support of mobile devices, printers, and wireless network access points, spares management, and remote device management.
"Many companies already have requirements for extended support or have growth plans creating that need," said James Spivey, Director of DSI's Global Support Center. "With these new services offerings, clients can instantly expand to 24/7/365 support for their operations around the globe and establish predictable, lower support costs."
"As a natural consequence of our service to dcLINK clients, DSI personnel have extensive knowledge of Oracle's JD Edwards EnterpriseOne CNC and of mobile devices and network technologies," continued Spivey. "We know these products and provide support for these products every hour, of every day of the year. By selecting DSI Managed Services CIO's and IT Directors can increase support and add expertise without any concern about sick time, vacations, or holidays."
DSI Managed Services are delivered by DSI's Global Support Center engineers, certified and experienced professionals who provide 24/7/365 support for DSI clients. Located in the United States, DSI's support engineers offer their broad knowledge of various operating systems, databases, enterprise applications, and mobile technology to our clients worldwide.
About Data Systems International, Inc.
Data Systems International, Inc. provides mobility software that enables business to happen anywhere, providing access to any data on any device. DSI is a recognized global leader in increasing productivity and profitability.
Based in Overland Park, Kansas, DSI serves clients globally through its offices in the United States, Australia, Canada, China, Japan, Singapore, and the United Kingdom; through its network of business partners around the world; and through its wholly owned subsidiary, Unibar Inc. For more information, please visit www.DSIonline.com.
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